Ice Age! offers delivery to Hong Kong, Kowloon and the New Territories. We do not deliver to Discovery Bay or outlying islands. We do not ship internationally.
Ice Age! 提供送貨到香港，九龍和新界地區。我們不送貨到愉景灣或離島。我們沒有國際送貨。
The delivery fee is HK$120 per address.
When placing your order on our website, you will be able to select “Pickup” or “Delivery”. If you choose “Delivery”, our team will contact you after your order and payment has been confirmed to arrange a delivery time.
Our online shopping cart captures the information for the shipping address. Please check that the address and your contact details are correct before completing your order. If you have made an error, please kindly email firstname.lastname@example.org .
We deliver Tuesday to Saturday between 9am to 6pm. Deliveries are not available on Sunday or public holidays. Please ensure someone is at the address to receive the delivery.
If no one is at the shipping address at the time of delivery, our logistics partner will attempt to contact you via phone. If we are unable to reach you, your order will be dropped off at your address stated or returned to our warehouse. If the package is returned to our warehouse and in good condition, we will resend the package and you will be billed the additional re-delivery costs, if any.
Your order will be packed in an Ice Age! insulated bag. As your order is being shipped via a frozen truck, there will not be ice packs inside the insulated bag and we recommend that you store the ice cream in your freezer immediately upon receiving the delivery.
您的訂單將放在Ice Age! 的保溫袋內。由於您的訂單是通過冷凍卡車運送的，因此保溫袋內不會有冰袋，我們建議您在收到雪糕後立即將雪存放在冰箱中。
Ice Age! is available for pick up at either Igloo Dessert Bar in Central or Great Food Hall in Pacific Place. Upon receipt of your order, the Ice Age! team will contact you to confirm a pick up time with you.
Ice Age! 可以在中環的I Igloo Dessert Bar或太古廣場的Great Food Hall取貨。我們收到您的訂單後， Ice Age!團隊將與您聯繫以確認自取訂單時間。
If you have any questions, please email us at email@example.com or WhatsApp us at +852 6311 3688.
如有任何疑問，請發送電郵至icecream@iceage.hk或WhatsApp +852 6311 3688給我們。
Please shoot us an email firstname.lastname@example.org. We’d love to chat about partnership opportunities!