Delivery

DELIVERY 送貨  

Ice Age! offers delivery to Hong Kong, Kowloon and the New Territories. We do not deliver to Discovery Bay or outlying islands. We do not ship internationally.

Ice Age! 提供送貨到香港,九龍和新界地區。我們不送貨到愉景灣或離島。我們沒有國際送貨。

The delivery fee is HK$120 per address.

運費為每個地址HK$120。

When placing your order on our website, you will be able to select “Pickup” or “Delivery”. If you choose “Delivery”, our team will contact you after your order and payment has been confirmed to arrange a delivery time.


Our online shopping cart captures the information for the shipping address. Please check that the address and your contact details are correct before completing your order. If you have made an error, please kindly email icecream@iceage.hk . 

在我們的網站上下訂單時,您可以選擇“自取”或“送貨”。如果您選擇“送貨”,我們的團隊將在您的訂單和付款確認後與您聯繫,以安排收貨時間。

我們的網上購物車會記錄送貨地址。在確定訂單之前,請檢查您的地址和聯繫方式是否正確。如果您輸入有誤,請發送電子郵件至icecream@iceage.hk 聯絡我們。

We deliver Tuesday to Saturday between 9am to 6pm. Deliveries are not available on Sunday or public holidays. Please ensure someone is at the address to receive the delivery.

我們在周二至週六的上午9點至下午6點之間送貨。週日或公眾假期不提供送貨服務。請確保有人在收貨的地址收貨。

If no one is at the shipping address at the time of delivery, our logistics partner will attempt to contact you via phone.  If we are unable to reach you, your order will be dropped off at your address stated or returned to our warehouse. If the package is returned to our warehouse and in good condition, we will resend the package and you will be billed the additional re-delivery costs, if any.

如果收貨時沒有人在送貨地址,我們的物流合作夥伴將嘗試通過電話與您聯繫。如果我們無法聯絡您,您的訂單將在您指定的地址投遞或退回我們的倉庫。如果包裹退還至我們的倉庫且狀態良好,我們將重新發送包裹,如有需要,我們會向您收取額外的重運費用。

Your order will be packed in an Ice Age! insulated bag. As your order is being shipped via a frozen truck, there will not be ice packs inside the insulated bag and we recommend that you store the ice cream in your freezer immediately upon receiving the delivery.

您的訂單將放在Ice Age! 的保溫袋內。由於您的訂單是通過冷凍卡車運送的,因此保溫袋內不會有冰袋,我們建議您在收到雪糕後立即將雪存放在冰箱中。

Ice Age! is available for pick up at either Igloo Dessert Bar in Central or Great Food Hall in Pacific Place.  Upon receipt of your order, the Ice Age! team will contact you to confirm a pick up time with you.

Ice Age! 可以在中環的I Igloo Dessert Bar或太古廣場的Great Food Hall取貨。我們收到您的訂單後, Ice Age!團隊將與您聯繫以確認自取訂單時間。

If you have any questions, please email us at icecream@iceage.hk or WhatsApp us at +852 6311 3688.

如有任何疑問,請發送電郵至icecream@iceage.hk或WhatsApp +852 6311 3688給我們。

Please shoot us an email icecream@iceage.hk. We’d love to chat about partnership opportunities!

歡迎電郵洽談:icecream@iceage.hk